Passenger information

Sample Collection:

Nasopharyngeal Sample will be collected for COVID-19 PCR Testing at main Surgimed Laboratory

Address for Passengers:

Surgimed Lab, Molecular Section, 1 Zafar Ali Road, Gulberg V, Lahore

Phone Numbers:

0312-1436881, 0332-7786503, 0300-4362400

Timing:

8 AM to 12 PM

Process:

Passengers need to visit main Surgimed Laboratory personally with the following;

·         Passport (Original Passport with Photocopy)

·         ID Card (Original ID Card with Photocopy)

·         Passenger Flight details/Ticket

·         Booking reference/ PNR

·         City of origin

·         Destination

·         Date of travel

·         Contact details

Reporting:

·         Passengers can obtain PCR Results online using Patient Number and Online Code (provided on Lab. Bill) by accessing our website (www.surgimedlab.com).

    Every passenger will receive a text message on the given number after sample receiving in the Lab. and report link will be sent (having report in pdf format) on the same number once the Lab. report is ready. 

Your Safety comes first
Your safety is our "Mission".

FAQ's

Frequently Asked Questions (FAQS) for Passengers COVID-19 PCR Testing

Test results to be shared with Airlines within 24-48 hours after PCR test sampling is completed

Surgimed Lab is providing PCR results using IVD CE certified kits within 24 hours

Dedicated portal for Airline Passengers in order to verify test results

Yes, Surgimed Lab has a dedicated Portal for Patient’s online reporting and reports can be verified internationally

Excel data sheet with test results to be sent in batches

Surgimed Lab has a system to keep record of every PCR test run  in excel sheet as well as hard copy for lab record. The excel sheet can be shared with the airlines.

Passenger flight details, booking reference / PNR, City of origin, date of travel, destination, contact & passport number to be added in the excel report & same to be incorporated in the portal

Surgimed lab Patient Portal registration has been designed as per the need of the airlines and same can be incorporated in Excel report.

Dedicated 24×7 helpline for Airline staff to verify / authenticate test results whenever there is a need (mostly after midnight, during flight operation hours)

Surgimed Lab have dedicated 24×7 staff available for passenger’s care and test results can be verified anytime

Dedicated link (landing page) for Airline passengers with updated details at hospital’s website (having location details, timings, services, process etc)

Surgimed lab website (www.surgimedlab.com) is fully operational and can be updated with a dedicated link as per need of Airline passengers.

Consent form (format will be shared by us) to be filled by every passenger visiting lab for PCR testing

We are already collecting standard format consent form by every COVID-19 patient and the same could be done as per requirement of the airline.

Lab representative to make sure that sample is only taken when a passenger is visiting within 96hrs of his/her flight departure

Sure. Lab representative will ensure and implement these requirements too.

Local & international accreditation certificates

Surgimed Lab has RICI (ISO 9001:2008), IAS (Certificate No. 150051) and External Qualiy Assurance Services (EQAS®) accreditation.

Authorisation certificate from government to perform PCR tests

Surgimed Lab is approved by Punjab HealthCare Commission (PHC) and Approval letter is attached for information.

PCR testing Kits details – type of Kits being used + information related to sensitivity & accuracy of testing kits

IVD CE certified kits are being used by Surgimed lab with great specificity & sensitivity. The detailed instruments and kits information is attached.

CAP, DRAP, NDMA guidelines, certificates etc.

Surgimed Lab is following Biosafety guidelines and SOP’s per recommendations of WHO, DRAP and NDMA

Any other supporting material / data

Surgimed Laboratory is a well-known and reputed Diagnostic Services provider in Lahore for the last 25 years. Surgimed Laboratory, Molecular Diagnostic Section has expertise for PCR based advanced testing which includes Infectious, Prenatal, Metabolic and Genetic diseases. We have team of Foreign Qualified Pathologist, Molecular Biologist and Molecular Geneticist having experience over 20 years who are committed to develop and adapt leading edge technologies for application solutions in the field of Molecular Testing, the detail of which is attached herewith.

Approval by Govt authorities

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